Flux /SECURITY APPROACH

Confidence in the details.

Understand the practices and responsibilities that support a safer payment journey.

A SHARED RESPONSIBILITY

Thoughtful checks.
Better decisions.

Payment security depends on how the platform, the merchant and the customer handle each step. These principles help your business use Flux responsibly.

Review the integration documentation for the controls relevant to your application and keep your credentials private.

VERIFY · PROTECT · REVIEW
01

Keep keys on your server.

Do not embed secret API credentials in browser JavaScript, public repositories or customer-facing pages.

02

Verify before you fulfil.

Use the documented status verification flow. A successful-looking screen is not a substitute for a trusted transaction result.

03

Protect account access.

Use a strong, unique password. Review suspicious account activity and contact support if credentials may be exposed.

04

Check uncertain transfers.

A request timeout does not establish failure. Follow up using the original transaction reference before retrying a payout.

Something does not look right?

Contact merchant support with the payment reference and a description of the issue. Avoid sending passwords, secret keys or full payment credentials.

Open support ↗